SHIPPING TIME AND COST

The timeframes we provided are not guaranteed as there may be possible delays due to unforeseen circumstances.

*The delivery estimates should be used as a guide only*

Australia

FREE EXPRESS SHIPPING for AUSTRALIAN orders over $120

For orders less than $120:

a flat rate of $12.00 for Express Shipping 1-3 business days
a flat rate of $8.95 for Standard Shipping 3-5 business days

Next Business Day Shipping

If you place an order with Next Business Day Shipping option before 11am (AEST), it will be delivered on the next business day.

New Zealand

FREE EXPRESS SHIPPING for orders more than $120 AUD

For orders less than $120 AUD:

Express shipping (2-7 business days): $15 AUD

USA

FREE EXPRESS SHIPPING via Australia Post for orders more than $150 AUD

For orders less than $150 AUD:

UPS (1-3 business days): $35 AUD
DHL Express shipping (2-7 business days): $33 AUD
Australia Post Express Shipping | USPS (3-11 business days): $26 AUD
Australia Post Standard shipping | USPS (7 - 15 business days): $15 AUD

CANADA

FREE EXPRESS SHIPPING (with Australia Post) for orders more than $150 AUD

For orders less than $150 AUD:

DHL Express Shipping (2-7 business days): $35 AUD
Australia Post Express shipping (3-11 business days): $26 AUD
Standard shipping (7 - 15 business days): $15 AUD

REST OF WORLD

FREE EXPRESS SHIPPING for orders more than $250 AUD

For orders less than $250 AUD:

Express Shipping (2-11 business days): $30 AUD

Depending on your location, your order will be dispatched either via Australia Post Express (3-11 business days) or DHL Express (2-7 business days)

Standard shipping (7 - 15 business days): $18 AUD

Return Policy

*Please read through our returns policy carefully as you are agreeing to this when you make a purchase with us*

If you are not completely happy with your purchase, we accept returns within 14 days (for Australian orders) and 30 days (for international orders) from the day of delivery for a Store Credit.

If we have received your returned item after the return timeframe, your return cannot be accepted. We are unable to provide any exchange or reimbursement for the delayed returns. To have your item returned back to you, you will need to provide us with a return label (at your cost).

In accordance with Australian Consumer Law, we are not required to offer a refund for sizing, fit, or change of mind on returns. For example, consumer guarantees do not apply if you got what you asked for but simply changed your mind, decided you did not like the purchase, or had no use for it.

If you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. The Store Credits expire within 12 months and can be used on any item/s on our website.

Please note, that Kameli Boutique does not cover the cost of returns. For AU customers, you have the option to choose a pre-paid returns label ($10 AUD). For international customers, you will need to visit a local post office in order to return the items.

For more information, please visit https://www.kameliboutique.com/a/help

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